FAQ

Frequently Asked Questions

Find answers to common questions about our store and shopping experience.

Can I use your soap to wash my face?
Natural soaps are a great alternative to detergent-based commercial soaps for facial use! With that said, everyone's skin is different, and we recommend starting with our Milk & Collagen Facial Bar for facial use, especially if your skin type leans towards the dry side.
What are the key ingredients in your natural soaps?
Our soaps are made from scratch with natural saponified oils (the most time-tested and proven method where natural oils react with sodium hydroxide "lye" to form soap). The key natural oils in our soaps include coconut oil, shea butter, olive (sometimes olive pomace) oil, and our men's hair-beard-body bars also contain castor oil. Detailed ingredients can be found on the soap box labels.
What are your product sizes?
Our natural soap bars are approximately 4.5 oz, and our natural deodorants are 3.0 oz (both net weights).

What are your business hours?
Monday - Friday, 9am - 5pm EST
Do you ship internationally?
We currently ship domestically (USA). We expect worldwide shipping to be available soon.
What is your return policy?
See our Return Policy page
How do I track my order?
You will receive tracking information via email once your order ships. Also feel free to use the chat button at the bottom right of your screen and select "Track my order".
Can I cancel or change my order?
Please contact us as soon as possible. We will do our best to accommodate changes before the order ships.